The application in question embodies a sophisticated framework that encompasses three distinct user
roles, each playing a pivotal role in the seamless execution of waste management operations. These
roles are delineated as Customer, BMC (Brihanmumbai Municipal Corporation), and C and D (Collection
and Disposal) Service.
Distinguished by their unique functions and responsibilities, each user role is instrumental in
orchestrating a streamlined process from request initiation to resolution. Heres an in-depth
exploration of each roles contributions within the ecosystem:
● Customer Role:
● As the primary initiators of waste management requests, customers wield the power
to add requests through the application.
● These requests encapsulate a myriad of waste management needs, spanning from
disposal to collection.
● Upon submission, these requests undergo a verification process conducted by BMC
or C and D Service users, ensuring their validity and alignment with regulatory standards.
● BMC Role:
● Tasked with overseeing building management affairs, BMC users assume the
responsibility of scrutinizing and validating customer requests.
● Leveraging their authority, BMC users assess the veracity and relevance of each
request before passing them on to the designated C and D Service user.
● This intermediary role ensures that only legitimate and pertinent requests are
forwarded for resolution, thereby optimizing operational efficiency.
● C and D Service Role:
● At the forefront of waste management operations, C and D Service users are entrusted
with the crucial task of resolving customer requests in accordance with specified
criteria.
● Drawing upon their expertise and resources, these users meticulously attend to each
request, devising tailored solutions that align with regulatory guidelines.
● Once a request has been successfully addressed, C and D Service users promptly notify
the respective customer, signifying the resolution and closure of the request.
Through this meticulously orchestrated workflow, the application fosters a symbiotic relationship
among its diverse user roles, culminating in the swift and efficient management of waste-related
concerns. By empowering users with the tools and capabilities to seamlessly navigate the waste
management process, the application stands as a beacon of innovation in the realm of sustainable
urban development